Although we personally do not have access to your approval or denial, if you qualify for Refund Advance and are approved for the Turbo Prepaid Visa Card1,
you’ll be notified by email of the approved amount and you’ll be able
to start spending online, typically within 48 hours of the IRS accepting
your return.
We'll email you instructions on how to set up your Turbo Card account to start spending online.
Your Turbo Card will arrive in the mail within 5-10 business days.
The temporary card info will work for 15 days or until you activate your
physical Turbo Prepaid Visa Card, which will arrive within 5 to 10
business days of IRS acceptance and loan approval.
The rest of your refund (minus any TurboTax fees) will be loaded on
the same Turbo Card as your Refund Advance, typically within 21 days
from IRS acceptance. You’ll be able to spend the money anywhere Visa is
accepted in the U.S. This includes physical and online stores.
If you weren’t approved, you will receive an email from First Century
Bank, N.A. with the general reason for denial and contact information
if you have additional questions about the decision.
Please review the TurboTax FAQ below for more information.
https://ttlc.intuit.com/replies/7066850
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