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Level 1
February 6, 2021
Solved

Account number

  • February 6, 2021
  • 4 replies
  • 28 views

Hi. 

I am done filing and it is pending but I would like to change the account and routing number for my direct deposit, how do I go about doing that??

Best answer by xmasbaby0

Did you already e-file?  If you did NOT e-file you can go to the FILE section and change how you want to receive your refund.

 

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.

 

If you e-filed:

Banking information for direct deposit is wrong

If you entered incorrect banking information for your refund, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.  Then the IRS will issue a paper check and mail it to the address you put on your tax return.  Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-answers/irs-procedures/refund-inquiries/refund-inquiries-18

4 replies

DoninGA
Level 15
Level 15
February 6, 2021

Once the tax return has been filed the method or means to receive a tax refund cannot be changed.

Level 2
June 1, 2021

I didn't file my taxes with Turbo tax so I don't know why you are attempting to take $80 out of my checking account without my approval on June 4th. I did not authorize that.

 

Thanks.

DoninGA
Level 15
Level 15
June 1, 2021

@williamfoxx wrote:

I didn't file my taxes with Turbo tax so I don't know why you are attempting to take $80 out of my checking account without my approval on June 4th. I did not authorize that.

 

Thanks.


You will need to contact TurboTax support for assistance.  Use the key words Billing Issues

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

xmasbaby0Level 15Answer
Level 15
February 6, 2021

Did you already e-file?  If you did NOT e-file you can go to the FILE section and change how you want to receive your refund.

 

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.

 

If you e-filed:

Banking information for direct deposit is wrong

If you entered incorrect banking information for your refund, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.  Then the IRS will issue a paper check and mail it to the address you put on your tax return.  Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-answers/irs-procedures/refund-inquiries/refund-inquiries-18

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**