Acceptance of Return

[dfh2184]

I filed my federal and state returns on February 21and anticipated a refund on both the state and federal returns. I received a notice from TurboTax that the federal return was accepted. I have not received the federal refund. When I logged on to the IRS, I was told that there was no record of my return. Is there a process for follow up or do I need to refile the return? (Incidentally, I received my site refund.)

[LinaJ2020]

If you have already filed, you do not re-file your return. 

You might need to call the IRS since it's been more than 21 days.  Please contact https://www.irs.gov/help/telephone-assistance  or IRS.

Please also read this: 

It is also possible that you owed IRS and they took your refund to offset the debt.  I will suggest you contact the Treasury Offset Program at 800-304-3107 to find out.  If this does not apply to you , call the IRS Taxpayer Advocate Service at 1-877-777-4778.  

Here are the possible reasons when the offset is taken:

• Past due child support;
• Debts owed to a federal agency;
• Unemployment debts owed to the state;
• Past due federal student loans;
• Unpaid state income tax.

For more information, see RefundOffset

[sfinley21]

I am having same situation.  I filed on 3/1.  Received state return but nothing from Federal.  When I go to IRS site there is no info on my refund.  I'm concerned that maybe Turbo Tax return didn't go through!  

[DoninGA]

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@sfinley21 wrote:

I am having same situation.  I filed on 3/1.  Received state return but nothing from Federal.  When I go to IRS site there is no info on my refund.  I'm concerned that maybe Turbo Tax return didn't go through!  

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You would never have received the state tax refund if the federal tax return was not e-filed and Accepted by the IRS.