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I'm still on the hold apparently even though it was 48 hours at like 11:30 today.
Same here , hopefully after 72 hours
Yeah it's been longer for me because I was rejected the first time for wrong agi so I fixed and then resubmitted on Monday
You guys told me to create a new account because I got divorced in October or November 2023 sorry You told me to create a new account to avoid having any information spilled over from my previous 8 years of finally married. So I created a new account with a different username It's connected to the same phone numbers.
But I do not like is hearing that people in 48 hour holds are not getting the holes lifted I would like to get my return sent or I'm going to cancel this order and get my money back and I'm just going to e-file myself with a different company that doesn't charge so much or shut my account off for no freaking reason. And also I didn't receive my referral I refer to friends and I was supposed to see it a gift card and they were supposed to get $15 I didn't receive anything.
Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
Jane43 how were you able to solve this problem?
Yes this is happening to me now . I filed 1/30/25 . I verified my account because I use a new one . Now it’s looking at almost 72 hours and my returns status still say pending . What do I do . Today makes 3 days in the afternoon. Idk if it’s 48-72 business days hours or weekends included .
There was a hold on certain credits causing a pending status on returns. The pending status has been resolved and return statuses should be updated.
Same boat! I used a different account this year, filed 02/01 8:30 AM. It might take 72 hours not 48 :/, it got rejected 02/04 10:56AM. I forgot to include my IP Pin. Unsure if I have to wait ANOTHER 72 hours as I did not receive an email of return on hold, but nothings been accepted or rejected yet. As my return would get accepted almost immediately every year.
There could be a couple of reasons why you might be experiencing a delay:
1. First, the status might be pending for security reasons. This may be a sign that someone is trying to use your identity to file a tax return. This can take up to 72 hours, after which your return will then be forwarded to the IRS, or if applicable, rejected. If rejected, you can then correct the rejection issue and resubmit. Please see this FAQ for reference.
2. Secondly, there could be a delay if your return has various refundable credits, such as the Earned Income Credit, Investment Credit, Energy Credits, or Business Credits. You may need to wait a few more days and check your filing status again. Please see this FAQ for additional information.
Note: Both instances may be applicable. That is, you could have a hold for security reasons first. And additionally for verification of the refundable credits in your return. In this case, delays might extend beyond 72 hours.
Additionally, if you have Form 5695 and claiming joint occupancy, the IRS will not be accepting these returns until 3/16/25. You can see this on this IRS site. The language you see below is from Row 39 of the Tax Year 2024 spreadsheet.
Taxpayers claiming Joint Occupancy on Form 5695 will have to file via paper if filing their return before the Form 5695 schema is updated in mid-March. This temporary limitation should only impact a subsection of Form 5695 filers. For a preview of the TY24 draft form and instructions for Form 5695, please see the Draft tax forms on IRS.gov at https://www.irs.gov/draft-tax-forms. Submission of Forms 5695 that do not claim Joint Occupancy may be e-filed at the start of Processing Year 2025
There was a hold due to various credits. It's be resolved, so check the status again.
No help to anyone
@KyiaP2216 Did you have to wait another 72 hours? And did it do it on its own or you had to call them
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