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Level 3

Solved

48 hour hold

43 replies
274 views

I filed on 1/29/2022 and received an email shortly after about a 48 hour hold because I used a new log in this year and it has been well over the 48 hours has this happened to anyone else??

TurboTax Free Edition Online

HeatherPLOAnswer

Level 14

Please reference the Help Article here concerning Pending returns. It states your return can be pending for several days. Also, the IRS is experiencing a backlog from processing last year's returns as well which it also acknowledges.

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HeatherPLOAnswer

Level 14

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Lady Luck 12Author

Level 3

Turbo tax is holding my return it has not been submitted to the Irs yet

BrandiLO1

Level 7

If you were notified that a tax return that contains your information is being filed and that the return is being placed on hold for 48 hours, this might be a sign that someone is trying to use your identity to file a tax return. The return has been placed on hold to allow you to cancel it if it doesn't belong to you. You can read more about the hold here.

AndreArceneaux408

Level 2

Did your situation resolve?? I am in the same boat. Beyond 48 hours (72) & still pending (not sent to IRS (TT "sends" by making available for DL on their servers, which has not happened) or State of CA) & I used a new email this year and already called and verified the return was indeed mine, yet was told to wait the full 48 .. I did, and still here. SMH.

Lady Luck 12Author

Level 3

Yes it resolved itself on day 3 so if you are on the 72 hour mark it will be accepted soon

Lady Luck 12Author

Level 3

But be mindful that if it gets rejected and not accepted you WILL wait ANOTHER 72 hours after you fix it smh I was rejected the first time

Kristeyh

Level 2

Is that 72 hours business days

AkinaLO

Level 15

No. When it says 72 hours, it means consecutive days unless business days are stated.

I received an email about a return with my information being on hold

@Kristeyh

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Paris Nicole

Level 2

Currently having this issue, i filed Saturday January 20th, still haven’t got a email or anything.

CatinaT1

Alumni - Intuit

The IRS will not start accepting returns until Jan 29th. When does the IRS start accepting e-filed returns?

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Snedshed

Level 5

You guys told me to create a new account because I got divorced in October or November 2023 sorry You told me to create a new account to avoid having any information spilled over from my previous 8 years of finally married. So I created a new account with a different username It's connected to the same phone numbers.

But I do not like is hearing that people in 48 hour holds are not getting the holes lifted I would like to get my return sent or I'm going to cancel this order and get my money back and I'm just going to e-file myself with a different company that doesn't charge so much or shut my account off for no freaking reason. And also I didn't receive my referral I refer to friends and I was supposed to see it a gift card and they were supposed to get $15 I didn't receive anything.

CatinaT1

Alumni - Intuit

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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Dpatrice2015

Level 2

Yes this is happening to me now . I filed 1/30/25 . I verified my account because I use a new one . Now it’s looking at almost 72 hours and my returns status still say pending . What do I do . Today makes 3 days in the afternoon. Idk if it’s 48-72 business days hours or weekends included .