Sent taxes thru the mail for 2019 and sent a payment of ~$2300 because we owed. This year (2020) we're getting a refund and opted to e-file. I verified the AGI with what I filed for 2019 and it was rejected. After getting a transcript from the IRS, it shows they haven't processed the 2019 return and therefore I cant e-file because they don't have a correct AGI. They cashed my check and have a record of receiving the money owed for 2019.
Has anyone else experienced this? It's been 11 months.
i have copy of my 2019 return and the AGI is correct that i inputed on return, but it is still be rejected, what can i do
Since the IRS rejected the 2019 AGI it is possible the IRS does not have the correct AGI for you in their database.
Enter a 0 (zero) for the 2019 AGI and e-file the 2020 tax return again.