Good news, there are several options as to how you can obtain/submit old state taxes. First and foremost, any old state taxes have to be mailed into the individuals' State Department of Revenue. The contact information can be found in the link provided below: https://ttlc.intuit.com/questions/1901670-how-do-i-contact-my-state-department-of-revenue  Once you have located your state, find their mailing address, and follow the steps provided below:  Step 1: Gather your tax documents- you will need the W-2s or 1099 forms you received for those tax years to report your income. If they don't have that information, continue to step 2 ? Step 2: Request Missing Documentation- If you are missing any of your tax documents from the last 10 years, you can request a copy from the IRS by filing Form 4506-T, Request for Transcript of Tax Return. Use this form only to request W-2s, 1099s and even 1098s that may provide support for some of your deductions. Step 3: Download Prior Years IRS tax forms- You must always file your back tax returns on the original forms for each tax year you are filing. You can always search through the IRS website for the forms, but for quicker access, you should use sophisticated tax preparation software, such as TurboTax. Step 4: Prepare your back tax returns- You cannot complete prior year tax forms using instructions from the current tax year. When you have all your documents in front of you and you are ready to start inputting your data, double check to make sure that the instructions you are using are for the same tax year as the tax return you are preparing. Tax laws change every year, so you must follow the guidelines for the Tax Year you are trying to file.  Step 5: Submit your forms- Submit the forms to the IRS at the address listed in the Form 1040 instructions. If you owe additional income tax for any of the prior years, remember to include as large of a payment as you can to reduce your interest charges. Monthly interest still accrues indefinitely until the tax is paid. Once the IRS receives your tax returns, you should expect to receive notice of the exact penalty and interest charges you are responsible for. In Conclusion: Once you have gathered this information, mail all the documents into the State Department of Revenue for the individuals state. BE ADVISED- this could take up to 45 days to process, however it is most accurate way of making sure old state taxes are filed correctly and you get any/all refunds you are entitled to. If more information is needed, all of these instructions were found in the link below: https://turbotax.intuit.com/tax-tools/tax-tips/IRS-Tax-Return/How-Do-I-File-Back-Tax-Returns-/INF14505.html  ... View more

To track your state refund please visit the link provided below:  https://ttlc.intuit.com/questions/1899433 I hope this helps! ... View more

Not to worry. There is a workaround for this specific issue. Please see the information provided below: A Control Number (Box D) is used by many payroll departments to uniquely identify a W-2 in their system. If your W-2 doesn't have one, it's no big deal – you can simply leave it blank. If you get errors when attempting to e-file with an empty Box D, just enter any number in this format: 5 digits, space, 5 digits (for example, 12345 67890). The IRS doesn't care what's in Box D because its use by payroll departments is optional. On the other hand, if you're trying to import your W-2 with a blank Box D, click skip import and then manually enter your W-2. You won't be able to import using the 5 digit + space + 5 digit solution for e-filing. I hope this helps. Best of luck! ... View more

The PIN number that you are referring to stands for your Personal Identification Number. It is often times referred to as your IP PIN-which stand for Identity Protection Personal Identification Number. The PIN is a 6-digit number that you come up with yourself. Essentially it serves the same purpose as your AGI (Adjusted Gross Income) for the IRS. It is a way they can securely look you up, validate you are who you say you are, and look at previous Tax Return information that only they have access to (TurboTax has no access to that information). Below I have attached a FAQ link that has more information as to what your PIN is: https://ttlc.intuit.com/replies/3388576 Going off that, you may not need a PIN, however you might need one as well. It depends on your personal tax situation. If you do need a PIN number, I have attached a hyperlink that will take you directly to the IRS's website where you can apply for a PIN number and set one up. That link is found here: https://www.irs.gov/individuals/electronic-filing-pin-request I hope this information provided some clarity for you. Best of luck moving forward! ... View more

The IRS no longer uses the e-filing PIN (as of 2016); therefore, use last year's AGI (adjusted gross income) to verify your identity (for e-filing).  All TurboTax Online customers who filed last year (including Federal Free Edition customers) can view prior years Adjusted Gross Income (AGI) directly from Timeline (seen when you first sign in to TurboTax Online). Your Prior Year AGI is needed to e-file your return. To view your prior year AGI (you must use the same account used last year -  username and password) 1.     Sign In to your prior year TTO account (if your using a different account from last year, your AGI will not transfer) 2.      Go to the prior year section of "My Tax Timeline" 3.      Click "View adjusted gross income (AGI)" (see image below).  OR You can obtain a copy of last year's tax transcript online using IRS link:   https://www.irs.gov/individuals/get-transcript ... View more

You can use the steps below to guide you to view the fees you have paid for TurboTax.  Log into your account and click orange Take me to my return button Click My Account in top right and then Tools  A pop up window will appear and you will select My Fees and it opens a window with breakdown of your TurboTax charges Another option is to  open the File section and then proceed to the  Review Your Order screen. (This one works well if you are using a mobile device) 2. You can go here https://ttlc.intuit.com/questions/1901346 to get the steps for how to view what you paid in TurboTax fees last year.   NOTE: See screenshots for help with navigation. Keep in mind, if you used the Refund Processing Service where you paid the fees from your federal return, those fees will not show when using those steps. For that information, you will need to contact our telephone support team by clicking Contact in the top right corner while logged into your account. Then scroll down and click Contact Us at the very bottom of the window that opens. https://dqjghx1vau0u.cloudfront.net/uploads/assets/78856/thumb.png?1488204535 https://dqjghx1vau0u.cloudfront.net/uploads/assets/78857/thumb.png?1488204535 https://dqjghx1vau0u.cloudfront.net/uploads/assets/78858/thumb.png?1488204535   ... View more