Troubleshooting

need to get the refund

I need to get the refund of the turbotax payment that was made as it was never filed. Can you please help

121

LukyLuc56Level 1

Trying to activate an old version of ImpotRapide

I have downloaded and used the application for old desktop TurboImpot activation call “TTDesktopActivatorTY19” with success. But if I try to activate an older version of the tax software call “ImpotRapide” it failed saying the directory “TurbotImpot” does not exist. It is normal since the application use a folder call ImpotRapide. Is there any other way to activate the ImpotRapide software of will there be an update to the desktop activator to support ImpotRapide.Thank you Luc

intuit_d8572c5ad1bbLevel 1

I put my kids on my application because they asked if I had kids, but I don’t know their information they’re adults and they live by themselves

How do I take My children out of my tax filing

intuit_7f121f8450a1Level 1

I’m stuck in a loop hole in the finish/file section

It just keeps asking me the same questions and won’t let me finish and purchase

intuit_65fe0aa91fddLevel 1

Can I contact TurboTax Service voice call,

Can I speak to someone to discuss my 2020 filed return through TruboTax

intuit_61047f8b6a71Level 1

It is the error I am getting "An internal error occurred while processing your request. If the problem continues, please contact technical support?"

An internal error occurred while processing your request. If the problem continues, please contact technical support

271

intuit_4e1cf9d7b65cLevel 1

Can you please tell me what line # on my 2025 taxes does the cra ask for when I contact them?

I cant get my mail from the cra because I don't know what line info they need when they ask me

intuit_ac9fca858f54Level 1

Tax files will not open

Tells me to contact tech

654321kylwLevel 1

resulting in an incorrect refund of $870.38 (the CRA notice was delayed due to an old address). My correct 2025 refund should be $3,871.67 Could you please assist me ASAP

I need urgent help amending my 2025 tax return. Outdated data was submitted to the CRA, resulting in an incorrect refund of $870.38 (the CRA notice was delayed due to an old address). My correct 2025 refund should be $3,871.67. Could you please assist me with a ReFILE or T1 Adjustment to submit the correct data ASAP?

141

25 days ago

654321kylwLevel 1

turbotax email we?

any email

141

25 days ago

intuit_cd1bc8f1a293Level 1

I try to access my past completed files pops up error message internal error

Repeats error

111

25 days ago

intuit_d1fa5ea8a786Level 1

I'm trying to access my 2024 but it wont open, says i need to contact tech support. How do I contact tech support?

How do I contact tech support?

141

intuit_036fb420851aLevel 1

why would I get an alert that says I owe over $5000? what's commonly missed when filing myself?

There was no previous information and now they say that I will be charged interest on the amount

111

intuit_3aea762fa677Level 1

Can I find an expert to help me first time file asap???

webbjsabrinaLevel 1

Return never filed

The return for 2021 was never received by the CRA, we have a pdf copy of the forms saved to our computer from the desktop Turbotax software, but no confirmation. The software shows that there have been 0 returns submitted, but the pdfs are watermarked with “duplicates do not subit my mail”.The email address was submitted incorrectly when using the software.

361

intuit_f86cdf1ef0daLevel 1

I am behind on my taxes, how do I file a return for 2024?

I want to file my taxes for 2024 and 2025. The software opens to 2025 how do I file for 2024? Should I complete 2024 before I do 2025?

231

intuit_f89f5183c11fLevel 1

how do i access the filled out T2125 form

how do I access the filled out T2125 form on turbotax?

intuit_96989114fc29Level 1

I entered the industry code for the T5013 forms, but I received an error stating it is incorrect. I have two T5013 forms, one using code 812990 and the other is 531110.

I tried ignoring the errors, but I cannot Netfile.

intuit_577d2a47bf2cLevel 1

How to book an agent call back back

I need to know if I can write off the interest on the rental of a condo during the period of occupancy where I was paying interest to the builder

intuit_b0d25cfde907Level 1

I'm doing my mothers 2025 tax return for Ontario and noticed that she has not been receiving her Trillium or GST payments for last few yrs. Wondering what the problem is

intuit_a8597ec9e2e7Level 1

Hi I am looking at my dad's 2025 Tax assessment and it seems he did not receive Ontario trillium benefit and GST credit for that tax year. Can anything be done?

I would like to know if its possible for him to still receive those credits

user17776023793Level 2

Turbotax Activation Key Refund

Hello; In early May I got an activation key from Turbotax online and it was never used. The key would not work when I tried to submit my income taxes. I called and they said to ask for a reimbursement and that it should be fine to get. I had to repurchase a new key to submit my taxes. But the REFUND for the activation code from original purchase was never reimbursed yet. When I look, it just shows me that it is OPEN? Open for what?Can I get clarification Please. Thank you, Linda R

152

intuit_21701de665b9Level 1

Do I add HST to my expenses in TurboTax? It asked for HST to be added to my income, but did not specify about the expenses.

Do I add HST to my expenses in TurboTax?

pga18holegolferLevel 1

How do I remove the Employee and partner GST/HST rebate form? I selected it in error and wish to remove it from the tax profile.

The form was added in error

intuit_53739ce22162Level 1

CRA is not accepting my return citing CRA Result Code 84: There cannot be an entry on line 20805 (FHSA deduction). I do have FHSA deductions for 2025.

I'm getting error message code 2512. How do I rectify?