I downloaded turbotax 2018 deluxe to a machine running Yosemite and it will not open. Thank you, [REMOVED]. Order# [REMOVED]. Ordered on 3-7-2019

What action would you suggest? The easiest may be to refund me and then I will purchase on another machine running Mojave. Unless you have a fix.

Thanks [REMOVED]

Order#: [REMOVED]

Purchased 3-7-2019

posted

Connect with an expert

1 Best answer

Accepted Solutions

I downloaded turbotax 2018 deluxe to a machine running Yosemite and it will not open. Thank you, [REMOVED]. Order# [REMOVED]. Ordered on 3-7-2019

You don't have to buy it again. You can download it again the same way to another Mac.

View solution in original post

3 Replies

I downloaded turbotax 2018 deluxe to a machine running Yosemite and it will not open. Thank you, [REMOVED]. Order# [REMOVED]. Ordered on 3-7-2019

You don't have to buy it again. You can download it again the same way to another Mac.

I downloaded turbotax 2018 deluxe to a machine running Yosemite and it will not open. Thank you, [REMOVED]. Order# [REMOVED]. Ordered on 3-7-2019

or upgrade your current OS.

I downloaded turbotax 2018 deluxe to a machine running Yosemite and it will not open. Thank you, [REMOVED]. Order# [REMOVED]. Ordered on 3-7-2019

You need at least OS 10.12.

https://ttlc.intuit.com/questions/1899173-minimum-system-requirements-for-turbotax-mac-software

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post