Yesterday I was told that I would be reached with a link to a 2017-2018 tax file return information. But I yet to receive any and all information.

[KathrynG3]

You should be getting a call as soon as possible. If you want to call back in, have your case number available to reference. Click the link for the various ways to contact TurboTax.

In the mean time, these additional resources may be useful:

How do I access my prior year return?

Do I have a duplicate account?

IRS resources to get transcripts for a prior year

How do I prepare a prior year tax return?

[allenakal75]

Im in the process of a lot of work as far as the job title that I have. So I'm asking for a small loan of $2000 I can be reached at [phone number removed]

[allenakal75]

I never got that call about me finishing and filing my 2019 Taxes. 
I still need some help with my taxes. 
j I also can be reached at my office# [phone number removed]

[mesquitebean]

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@ allenakal75 wrote:

I never got that call about me finishing and filing my 2019 Taxes. 
I still need some help with my taxes. 
j I also can be reached at my office# [phone number removed]

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This is a user community forum.  We don't know what you're asking about or what call you are referring to.   Did you recently request a call from TurboTax Support?

This is a public Internet forum.  You should not post any personal info.  No one from TurboTax Support will phone you through this forum, but scammers/spammers might.   It looks like the forum privacy filter removed your phone number for your protection.

What question do you have about preparing and filing a 2019 return?   Do you have the 2019 desktop software (CD/download) installed on your computer?  A 2019 return cannot be prepared online.   Or did you start a 2019 online return last year and now want to download the *.tax2019 data file and finish it now in the desktop software?

Also, a 2019 return cannot be efiled, it has to be printed, signed, dated, and mailed in postal mail.