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TurboTax uses phone numbers for identity purposes so it may be looking for an old phone number you've previously entered. If it is not recognizing any of your current numbers, you will want to update the number. Here are the steps (from https://ttlc.intuit.com/questions/1900724-how-do-i-update-my-turbotax-account-information:(
"To update your TurboTax (non-Advantage) account email, phone number, mailing address, or password:
When you return to the form to purchase after changing your number, it should recognize the new one.
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