WORSE TurboTax experience in my approx 15 year history of usage

[steve110]

This is by far the WORSE TurboTax experience in my 15 some odd-year history of usage. I'll try something else next year.  I was hung up for hours on some silly bug that wouldn't allow me to file my federal taxes until I filed my FL state taxes, and FL has no state taxes.  Then, trying 5 different ways to get around that, in wanting my drivers license info, it hung up again requiring my issuing date, and FL doesn't post one on our new drivers license format. Do you guys ever do any research on what American states actually require?

[xmasbaby0]

Did you move to FL recently and not realize there is no state income tax in FL?

FLORIDA

Florida does not have a state income tax.   You should have skipped the FL tax unless you own rental property  in FL or a FL based business.

Florida has a  tangible personal property tax form that is used in a Florida-located business or rental property and is filed with the county property appraiser by April 1st. 

If you do need to file a Form DR-405, nothing will print (except an instruction sheet) unless assets were transferred or you manually entered assets in the DR-405 worksheet. 

If you do not have tangible personal property to report, choose   Skip State   in the   State Taxes   section.

If you proceeded past the warning screens, try deleting the Florida return --> https://ttlc.intuit.com/questions/1900608

If you actually already paid for an unnecessary FL return:

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

[jake1044]

worse ever

will also look for a different way to file. Also I asked to only print the federal return with supporting docs, it completely ignored that and printed everything wasting time and paper.