WORSE TurboTax experience in my approx 15 year history of usage

This is by far the WORSE TurboTax experience in my 15 some odd-year history of usage. I'll try something else next year.  I was hung up for hours on some silly bug that wouldn't allow me to file my federal taxes until I filed my FL state taxes, and FL has no state taxes.  Then, trying 5 different ways to get around that, in wanting my drivers license info, it hung up again requiring my issuing date, and FL doesn't post one on our new drivers license format. Do you guys ever do any research on what American states actually require?