Windows software version shuts down when I hit begin

[omareddash1]

This is the second year in a row that this issue happens. 

I don't recall how it got fixed last year but seems repititive and no threads active on it as far as I saw.

Simply once I hit the begin button in the home screen it take few seconds loading and then vanishes or restarts.

I have no clue what the issue is.

Software is up to date

[CatinaT1]

Were you able to solve your issue? Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.   

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[SteamTrain]

Something to try.

1) Reboot your computer.  Check for a windows update...and reboot even if none is found..Someimes a partially-installed Windows update will block the proper startup of TTX.

2)  RT-Click on the TTX icon, and select "Run as Administrator"

See if that works.