Install TurboTax for Windows - https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-wind...
Troubleshoot install for Windows - https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-...
No... Nothings has worked. And I've tried to start the laptop in every available Mode. It still says "Extracting Files" and absolutely nothing happens. I have deleted the download, downloaded it again. Over and over. I have turned off my virus and firewall. I have been using Turbotax since 2016 at least and I always download the file and install without a problem.
I'm stumped. I would order a CD, but my laptop doesn't have a CD slot and I don't have an external.
I am able to find a folder and this is what is in it...
File name is: 20201228_TTINSTALLER
17:15:29:836 No other instance; Locking now.
17:15:30:096 Path: C:\ProgramData
17:15:30:096 pgmDataLogsDir: C:\ProgramData\Intuit\TurboTax\MSI\TY20\Logs\
17:15:30:096 isDebugLog: C:\ProgramData\Intuit\TurboTax\MSI\TY20\Logs\ISDebugLog.log
17:15:30:096 msiDebugLog: C:\ProgramData\Intuit\TurboTax\MSI\TY20\Logs\TTDErrorLog.log
17:15:30:096 pgmDataLogs: C:\ProgramData\Intuit\TurboTax\MSI\TY20
So... what is going on?