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Your question is confusing ... if you work for an employer they are required to pay you wages and withhold FICA taxes ... federal/state withholding as well if you make enough in any one pay period to warrant the withholding based on what you entered on the W-4 form you handed into your boss.
The question above is vague, so this is a wild guess. Did you enter a W-2 from ONE employer that shows more than $8853.60 withheld for Social Security for 2021? Did the software tell you to seek a resolution to that excess amount withheld by getting it from your employer?
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