Why isn't live help available, it is 5:35 pacific?

Forum|Forum|3 years ago
October 11, 2022
1 reply
0 views

sidebar says live help until 9pm pacific

TurboTax Live Premier Online

Critter-3

Level 15

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=l93hcaxo

xmasbaby0

Level 15

This is Columbus Day--- a banking and mail holiday, and perhaps also a day off for customer support.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

mesquitebean

Level 15

TurboTax commonly shows conflicting hours for support, depending where you look. They change it periodically throughout the year and don't always update the info on various pages in a timely fashion.

For instance, the FAQ linked above says they close at 5 PM Pacific.