Get your taxes done using TurboTax

The very link on your website that you click on to get help says otherwise. It is not reasonable to expect people to check the FAQs for alternative times when the link that they are taken to says customer support is provide until 9 PM. If you’re going to cut down your hours, you need to change it everywhere that it is stated, but most particularly on the FIRST link that shows when a customer tries to submit a request.

see screenshot.