Why is Turbo Tax unable to process my credit card payment?

I've tried multiple cards that all continue to work other places.

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if you are having any card issues, please contact customer care at (888) 285-4169, don't choose option 2, it will repeat a few times then you will get more options.

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I was supposed to use my tax credit to pay the turbotax payment but my tax credit went to previous taxes owed. How do I pay for my turbotax balance?

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