Why is the irs not showing my accepted tax return done on turbotax. Your site shows submitted and accepted but the irs site says info wrong or they dont have

[tonyliscous]

What should i do? It was accepted a week ago and still says either my info wrong which its not or they dont have. It says wait 24 hours after accepted but its been a week.

[KatrinaLO]

There are a lot of delays for federal refunds this year. The IRS is working overtime to get stimulus payments sent out to you and process your tax returns. Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue: Please visit here and see all services that have slowed down or been delayed due to Covid-19.

Once your tax return has been submitted, the most up to date information will come from the IRS. The IRS releases most refunds within 21 calendar days after the e-filed return has been accepted (received), not 21 days from the e-filing date. 

To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)The only other way to know when your refund will be released is to use the IRS Where's My Refund tool. Until the IRS starts processing it on their own, you may not find record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated accordingly. Please see here  for more information on checking the status of an e-filed return.

If accepted by the IRS use the federal tax refund website to check the refund status as it moves through the process here.

See the video in this link for a really good explanation of the process: 

https://www.refundschedule.com/irs-wheres-refund-status-bars-disappeared/

[tonyliscous]

Thats what im trying to tell you is none of the irs site tools show my accepted return. It says check back after 24 hrs and it says check my info but it doesnt show up anywhere. Why?

[JohnW152]

Since the website saying you should contact the IRS, there's probably not an issue with your return, just a delay.

This isn’t an uncommon situation, but the IRS advises that you not call them unless

• It's been 21 days or more since you e-filed, or
• It's been six weeks or more since you mailed your return, or when
•  Where’s My Refund? tells you to contact the IRS.

For contact information, see IRS Phone Numbers at the IRS's Let Us Help You page.

Make sure to have filing status, the refund amount, and you (and your spouse’s, if married on the return) Social Security Number available for the IRS representative.