Solved: Why does your "More details" link on the Successful Updates box simply go to a main TurboTax page instead of the program history page? .
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

Why does your "More details" link on the Successful Updates box simply go to a main TurboTax page instead of the program history page? .

TurboTax Windows 2018 in Windows 8.1:  Recently when I am invited to update when I enter TUrboTax and tell it to update, I am told the areas which are updated.  Clicking on one of those "Program Updates (Critical)" give me "(Released 4/3/2019) Program Updates More Details"

Click on More Details simply takes me to a main Turbotax page with no route to program histroy. 

How do I find out what was in this update?

1 Best answer

Accepted Solutions
Highlighted
Level 15

Why does your "More details" link on the Successful Updates box simply go to a main TurboTax page instead of the program history page? .

This problem has been reported.

See this TurboTax support FAQ for the latest software releases - https://ttlc.intuit.com/questions/3169946-turbotax-2018-release-notes-for-windows-personal-tax-softw...

View solution in original post

12 Replies
Highlighted
Level 15

Why does your "More details" link on the Successful Updates box simply go to a main TurboTax page instead of the program history page? .

This problem has been reported.

See this TurboTax support FAQ for the latest software releases - https://ttlc.intuit.com/questions/3169946-turbotax-2018-release-notes-for-windows-personal-tax-softw...

View solution in original post

Highlighted
Returning Member

Why does your "More details" link on the Successful Updates box simply go to a main TurboTax page instead of the program history page? .

The critical Missouri 2018 program release details for a TurboTax updater in June 2019 are not included when I use the link and see what details have been provided.

Highlighted
Level 2

Why does your "More details" link on the Successful Updates box simply go to a main TurboTax page instead of the program history page? .

This link no longer works.

Highlighted
New Member

Why does your "More details" link on the Successful Updates box simply go to a main TurboTax page instead of the program history page? .

Same wrong link problem with TurboTax 2019.

Highlighted
New Member

Why does your "More details" link on the Successful Updates box simply go to a main TurboTax page instead of the program history page? .

Problem still exists for Turbo Tax 2019 H&B. Should it concern us that it takes over 6 months to correct a bad URL in the update summary - especially when the URL should come in with each update?

BTW - this should not be marked as Solved since it has not been solved. There wasn't even a solution provided to the OP.

Highlighted
New Member

Why does your "More details" link on the Successful Updates box simply go to a main TurboTax page instead of the program history page? .

I Agree. I also still a bug in 2019 Premier. This is easy to fix. Intuit, Please listen to Paid Users, and do it now. Thanks.

Highlighted
Level 15

Why does your "More details" link on the Successful Updates box simply go to a main TurboTax page instead of the program history page? .

@LDSmith @MrMusicR @MySmile @RobC1 

 

TurboTax has made the decision that they will no longer be providing Release Notes effective with tax year 2019

 

The More details link in the TurboTax updater window is scheduled to be removed later in 2020.

 

Any comments concerning these decisions by TurboTax should be addressed to TurboTax support.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Highlighted
Level 2

Why does your "More details" link on the Successful Updates box simply go to a main TurboTax page instead of the program history page? .

"TurboTax has made the decision that they will no longer be providing Release Notes effective with tax year 2019"

 

Why would a software company make such a decision?  People rely on this software for critical personal income tax submissions to the government. Transparency in the software product seems quite important. Frankly, I now trust Intuit less than I used to because of this simple documentation gap.

Highlighted
Level 15

Why does your "More details" link on the Successful Updates box simply go to a main TurboTax page instead of the program history page? .

This is a PUBLIC fomum ...

 

Any comments concerning these decisions by TurboTax should be addressed to TurboTax support.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Highlighted
New Member

Why does your "More details" link on the Successful Updates box simply go to a main TurboTax page instead of the program history page? .

Same thing still happening as of February 1, 2020!!!

Highlighted
New Member

Why does your "More details" link on the Successful Updates box simply go to a main TurboTax page instead of the program history page? .

Fine, Intuit has stated that they no longer publish software update information in TurboTax.  But seriously, why don't they remove the link to view those updates?  It should be an easy fix and it would stop wasting everyone's' time trying to look for a solution.

Highlighted
Level 2

Why does your "More details" link on the Successful Updates box simply go to a main TurboTax page instead of the program history page? .

Poor decision from the end user's standpoint.

Privacy Settings