Why does Turbo Tax App have a link for "live help" when there's no help of such nature available? Why even put the button, link or words out there?

[VolvoGirl]

What is Live?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191

Click on the Live tab to see the online prices

Https://turbotax.intuit.com/personal-taxes/online/

if you are in the Free Edition and add Live it upgrades you to Basic.  Then how to connect to an expert in Turbo Tax Live

https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...

[Critter]

Or you can post your question here on this forum.