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Never heard that one before ... try a different browser ?
I tried my phone and my computer and get the same message, it's been about a week like this.
Use this website to contact TurboTax support for this situation:
https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
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