You'll need to sign in or create an account to connect with an expert.
We cannot see your tax return or know why it was rejected.
You received an email from TurboTax when the IRS rejected the federal tax return. The email has the rejection code and rejection message. What does it say?
You received an email that we cannot see that tells you why your tax return was rejected.
Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message?
If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system. Try using zero instead.
If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.
Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311
If that does not work and you still cannot e-file, then print, sign, and mail your tax return.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
8634522cc571
New Member
wihnejonathan
New Member
rafaelmorales
New Member
mshigh44
New Member
JamesT81
Level 2
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.