If you requested to have your TurboTax online account fees paid from the federal tax refund and the refund is delayed then TurboTax will debit your account for payment of the fees.
You should have received 4 emails from TurboTax before your account was debited.
See this TurboTax support FAQ for payment of the account fees if the refund is delayed - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/bank-account-auto...
Are the fees supposed to come out of your refund?
If the IRS is taking too long to send your refund you still have to pay the fees in time.
See What if the IRS reduces your refund or delays it.
Then when the IRS does send your refund they won't take the fees out again.
And, Why you got charged,
You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.
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