Why can't I print or save my Arizona tax form after submitting?

[Rick Dizzle]

I just filed my federal and state taxes. Went to the next page where you can print and or save your forms. It allows me to do federal, but for state says as follows:

"Your Arizona return(s) is currently unable to view, print or download because some of the forms haven't been finalized yet."

I received an email saying they both were submitted.

So how am I getting this and why am I not able to print and or save my AZ State taxes? I clicked on the link " Notify me when my forms are ready" and put in my email. It then says Unable to load message ID, no forms or products have been specified. Please close window and try again.

Called support...no help and after a multitude of minutes was disconnected.

Can someone plz help me with this. I meed a copy of my state taxes!

[DoninGA]

Based on prior years of TurboTax online procedures, you could not print or download a PDF of the federal and state tax returns until they were e-filed And Accepted by the IRS.

The IRS will not start receiving any tax returns until January 29, 2024.

[Rick Dizzle]

Intresting. Respectfully, I have filed early every year for years. Never had an issue saving and printing my forms prior to acceptance. This makes zero sense that you can't print or save the state tax..when what you submit is what you submit. Acceptance doesn't change what is or isn't on the form. 

[DoninGA]

@Rick Dizzle Your best option is to see if TurboTax support has any insight of why you cannot download or print the state return after e-filing.

Support is open from 5am to 9pm Pacific time, Daily until April 20

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[Rick Dizzle]

First Lady couldn't help me. Second lady was trying but after over 20 mins of working with me, disconnected my call (I am thinking on accident), and no resolution. So 40+ mins of absolutely waisted time. 

I'll see if anyone else sees this or finds this issue.

[Critter-3 · Accepted solution]

OK ... look at the charts in the link below ... NOTE that most of the AZ forms will NOT be available for printing until 1/25 or later  EVEN IF the return could be efiled.  Once you efile the return you cannot do anything in the PENDING file until the return is either accepted or rejected by the IRS ... processing opens up 1/29 however acceptance could be earlier if your return is selected as a "TEST" return for the system.  So all you can do now is wait ... next time save the PDF of the returns BEFORE you file. 

Go to this TurboTax website for forms availability - https://form-status.app.intuit.com/tax-forms-availability/formsavailability?albRedirect=true&product...

[Rick Dizzle]

Critter-3...THANK YOU! That is what I was I needed to hear and see. I truly appreciate the help and support. Makes sense. I have never seen or had that happen. 

[Critter-3]

In the future ... start by asking your questions here is this forum as we usually know more than tech support. 

[Rick Dizzle]

I appreciate that. Thank you for a thorough and accurate response!