This is a Tax Advise forum. We can't see your income tax return or personal information.
One reason you can't file for free is because you may not qualify. TurboTax Free Edition is an online-only product that supports simple tax returns that can be filed on Form 1040 without any attached schedules.
- Please see Is TurboTax Free Edition right for me?, to see if you qualify.
**Mark the post that answers your question by clicking on "Mark as Best Answer"
why are you covering for them? OF COURSE SHE QUALIFIES. It's not letting her file for free because she's in the Free Edition instead of the Free File edition found at a completely different website! www.freefile.intuit.com