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MMNtax
Returning Member

Why are numbers wrong in Federal Review section? When I return to the data input sections, numbers are right.

Investment income and wage numbers are wrong.
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1 Reply
AmyC
Expert Alumni

Why are numbers wrong in Federal Review section? When I return to the data input sections, numbers are right.

A full or corrupted cache can cause problems in TurboTax, sometimes you need to clear your cache (that is, remove these temporary files). You may need to delete and re-enter any forms still having trouble after this and then go through these steps again.

 

Online version:

  1. Log out of your return and try one or more of the following:
    • Don't use Internet Explorer.
    • Clear cache and cookies,
    • Sign in using a different browser.
    • Sign in using a different device.
  2. Log back into your return.

Desktop version: 

  1. Save your return while closing the program.
  2. Update the program
  3. Open
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