Why am I being charged for my only State download on TurboTax Deluxe?

[chiprt]

I purchased TurboTax Deluxe with one free State download.  I worked in WA and OR.  It gives me a "free" download for WA but is charging $45 for OR state download.  The problem is that there is no WA state tax for individuals and therefore I do not need a WA state download. I want my only State download to be OR without a charge (because I paid for the Deluxe edition).

[DoninGA]

You do not get your free state program download until you request it.  Click on Online at the top of the desktop program screen.  Then click on Download State.

Or contact TurboTax support for assistance with this issue.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...