why am i being charged 44.99 to file my federal refund?

[Raj23]

I sympathize with you Bud! I have being using TT for ages now.  All of sudden they have gotten  greedy and come with  a new scam.

[Raj23]

Do  you have the telephone # for Live Customer Service?  Please post it if you still have it.

I always  get a Robot on various telephone numbers posted on the support tab. A robot who does not have answers to my issue

Thanks

[Critter-3]

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support for this situation:

https://support.turbotax.intuit.com/contact/

Now if you need to pay for a state program or a state efiling fee then  pay it upfront with a CC ... if you choose to pay it out of the federal refund you are adding a refund processing service of $40 ($45 in CA) which is not required.