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Why am I being billed for my TurboTax when I have not received my tax return? I chose to pay out of my tax return.

This is false advertising. I chose to have my fees taken out of my tax return automatically that I still have yet to receive and now I'm being billed. This doesn't seem ethical.
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3 Replies

Why am I being billed for my TurboTax when I have not received my tax return? I chose to pay out of my tax return.

Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t...

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.

Why am I being billed for my TurboTax when I have not received my tax return? I chose to pay out of my tax return.

I also agreed to pay an extra $40 for it to come out of my tax return not my debit card prior to receiving my tax return. It isn't even processing yet. 

Why am I being billed for my TurboTax when I have not received my tax return? I chose to pay out of my tax return.

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

 

From top of this FAQ

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

 

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