where is my running tax bill/refund. used to be at the top left of the screen

[xmasbaby0]

https://ttlc.intuit.com/turbotax-support/en-us/help-article/customer-complaints/dont-see-tracker-sho...

[tommywhitt]

Just spent an hour on the phone with a TurboTax "Product Expert" and they didn't have a clue how to turn on the Running Meter. I've used TurboTax for 12 years and that meter would ALWAYS be there from the beginning, and update as soon as you entered any tax info.  So, what this TT pro is saying: If you have to get to the federal review stage, in order to see the running meter at top of screen, that is essentially entering ALL of your tax info. That's pretty lame and NOT helpful! Makes me reconsider using turbo tax and will look into other software...  

[CM12345]

This seems to be a growing problem. Main thread: https://ttlc.intuit.com/community/taxes/discussion/please-bring-back-the-running-total-refund-tax-du...

[CatinaT1]

Here is a FAQ: Why don’t I see the tracker that shows my refund or taxes owed?

[VolvoGirl]

The Desktop installed program still has it.  I can tell you how to switch to Desktop.

[Bgreen3]

Agreed, I'm done with the online version, it's garbage compared to the old software version.  Sure am getting more curious as to how the competitors workflow and features are.  Intuit is really solidifying themselves as the customer unfriendly financial software to maximize profits.  Same silliness happening in QuickBooks driving long time users away.

[dcb645]

I do not see a running total. Does this appear after you have put all your information in.  I am using the online version.

[dcb645]

Long term user looking for new tax prep software

[JohnB5677]

You can activate the Refund Meter by completing the Federal review. 

On the main menu on the left side

• Under Federal
• Click the Review tab
• You must make all of the corrections
• The Federal and State refund meters will appear.

[VolvoGirl]

@dcb645   I still have the refund monitor in my Windows Desktop program.  You can switch to the Desktop program.  We can tell you how to move your return to Desktop even without paying for Online.