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Your federal tax return goes to a different location depending on the state that you live in and whether or not you have a payment due. See this list to determine the location for you. Where to File Paper Tax Returns (irs.gov)
The same is true for Massachusetts. See this list to determine the mailing address based on your situation: Mailing Addresses for Massachusetts Tax Forms
This is a known problem and have been informed it should be fixed on 02/22/2025.
Go to this IRS website for the federal tax return mailing address, by state, with and without a tax payment - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment
Go to this Massachusetts website for the state tax return mailing address - https://www.mass.gov/info-details/mailing-addresses-for-massachusetts-tax-forms#mailing-addresses-
The is no specific information on the instruction page except the mailing address for the federal retrun. There is no information on what specific supporting documentation is required to be atached and in what order.
It is the same for the State of Massachusetts return except that in addition the addres id not identifed. This is different from past years.
Additionally, I tried to efile my federal and it gave me the "success" message then the notice it failed to transmit. After several attempts I decided to just mail it in, even though the "review" indicated there were no errors and I could efile. I have a tax situation that requires me to mail in my Mass State Taxes.
This is a bit frustrationg, because Turbo Tax isn't cheap. I expect better results.
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