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rauhoffc
New Member

Where can i find billing and payment information for turbotax services?

 
3 Replies
DoninGA
Level 15

Where can i find billing and payment information for turbotax services?

Use this TurboTax website for your orders and payments - http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View order details

clarkmelissa
Returning Member

Where can i find billing and payment information for turbotax services?

This does not show what they charged you for only the version used. I used the "free" version and paid immediately (did not use their extra "take the fee out of return" for $40 more). I can not find why I was charged $118.25 for using the free version, no taxable income, paid immediately, and did not select the extras they force on you like Plus. It is suspicious that the customer cannot find detailed billing info. If the charge of $118.25 is for using direct deposit, the only option I selected, I am using another service in the future.

DoninGA
Level 15

Where can i find billing and payment information for turbotax services?


@clarkmelissa wrote:

This does not show what they charged you for only the version used. I used the "free" version and paid immediately (did not use their extra "take the fee out of return" for $40 more). I can not find why I was charged $118.25 for using the free version, no taxable income, paid immediately, and did not select the extras they force on you like Plus. It is suspicious that the customer cannot find detailed billing info. If the charge of $118.25 is for using direct deposit, the only option I selected, I am using another service in the future.


So, when you clicked on View order details for tax year 2020 what exactly did you see?

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