When I try to save my turbo tax form to my file on my Mac it says that my file is locked. Then turbo tax as me if i want save it anyway? I click this box. Is my file saved or not and why does it say my file is locked?

[TiffanyL]

Please see the information posted above by @macuser_22. If that solution does not work, please try reaching out to TurboTax customer support for assistance

@dcarrie

[dgrossxxxx]

I think it did. So far anyway. Thanks

[nandenco]

Permission to set auto save and other file commands. It says "this file could not be autosaved. You do not have permission....." Help

[nandenco]

The file in not locked.

[nandenco]

change my previous question word from in to is.......my fine is not locked in the info screen of finder.   I just want control of managing my files...     TY

[nandenco]

Change fine to file in previous Post

[macuser_22]

You might be trying to save it to a location that your user does not have permissions to write to.  Try saving to your Desktop.

[bermanlouis]

after using turbo tax for several years, I now have this permissions problem, saving problem  using 2021 advantage on a MacBook pro

[MoniqueLO_]

Please feel free to contact Customer Support so you can speak with someone who can assist you.

@bermanlouis

[mlichtsr]

Unlocking the TurboTax Software in Mac Security and Privacy worked.  Thank you!!!

[bokersmith]

while TT kept telling me it couldnt save my return (to a thumb drive) it saved the files.  when it came time to efile - got the above error.  

[ANSWER] copied my TT file onto the hard drive; opened that file (had to enter all the efiling info again) and processed the return.  

both files show the same permissions, were never locked.  

attention: TT told me i need to upgrade MAC software to use it next year.  this old macbook cant go there so i'm scrambling to find a better solution. 

[MikeWea]

Was a solution ever found to this problem?  I am having the same issue with 2021 TurboTax for mac.

[brasile]

Hi MikeWea

There are many problems in getting TT to work flawlessly.  Intuit really doesn't seem to care and has never given me a solution to my problems.  They have existed for years but Intuit doesn't bear any responsibility for these problems.  I won't use the software anymore.  

If I remember correctly, the problem ( one of many) may be fixed by the following.

• Go to the Apple logo on the upper left part of your screen and select System Preferences 
• Click on Security & Privacy.  Scroll down to Full Disc Access
• Unlock (lower left corner) the page by putting in your password when asked for.  The little "lock" will open and let you add to the list on the right.
• Click on +.  A screen will open up with all your applications.  Choose the TT application you want to add e.g. Turbo Tax 2021
• Re-lock the Security & Privacy page. 

This may or may not work.  Try to save your TT file now.  You may have to restart your computer.

Good luck

[pcp]

Same problem!!! And I have already spent more than two hours with TurboTax help elevated to stage 2. m Unbelievably frustrating, since I may have to start all over again after working for hours!!!

[brasile]

Please see my reply to this problem on 3/22/2022.