turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

When I first log into TurboTax, it shows I have two accounts. When I tried to log into the correct account, it keeps routing me to the other account. Any suggestions?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
JotikaT2
Employee Tax Expert

When I first log into TurboTax, it shows I have two accounts. When I tried to log into the correct account, it keeps routing me to the other account. Any suggestions?

You may have to take few steps.

 

First, follow the steps in how can I view all of my TurboTax accounts to determine what accounts are listed under your profile.

 

Once you have determined which accounts you have, you will need log into that account to proceed.

 

If the first step does not get you into the correct account, you may need to use the account recovery tool to access the correct account.  Please follow the instructions on this link to assist you.

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies