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When I finish filing the taxes it only displays a white screen and nothing is happing, what can i do?

After I validate my driver license information, to e-file it just displays a white screen and nothing is happening, I tried using chrome, brave and microsoft edge.
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CatinaT1
Expert Alumni

When I finish filing the taxes it only displays a white screen and nothing is happing, what can i do?

You can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window
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