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The IRS uses your prior year AGI to combat fraud.
You can find your 2018 Adjusted Gross Income (AGI) by:
Check these items as well to ensure you have the correct number. If you:
Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return.
This article will give you instruction on how to print and mail your return.
I went through this loop several times. Last year I had to complete a paper return, which takes over a year to be processed by the IRS. This year my 2021 return was accepted for e-file but my 2020 AGI was not accepted for ID because my 2020 return has not been processed, so I tried entering 0.00 for my 2020 AGI. Again it was rejected, then I went back to TurboTax hit the fixit button and this time it requested my wife's AGI. Again I entered 0.00 and Voila! The IRS accepted. Suggest you do not include the $ sign with the AGI for ID just figures.
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