When I click "FEDERAL TAX DUE" on the left top corner, it should show me the tax breakdown. Instead it shows an error message "Important:DATA_VIZ_TITLE".

kiran-cy-gmail-c · ‎March 29, 2022

When I click "FEDERAL TAX DUE" on the left top corner, it should show me the tax breakdown. Instead it shows an error message "Important:DATA_VIZ_TITLE".
It says there is a speedbump. I spoke to support staff and they told me I need to upgrade to live to get help with this! There is a bug on the website and I need to pay for it lol.

MichelleLO · ‎March 30, 2022

Do you get this error message if you try from a different browser?
Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't clear the error, please comment back so that we can further assist.

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When I click "FEDERAL TAX DUE" on the left top corner, it should show me the tax breakdown. Instead it shows an error message "Important:DATA_VIZ_TITLE".