What should I do if my state return keeps getting rejected I’ve edited my profile nothing seems to be working I’m at the point of screw these taxes

[Critter]

What is the exact error message or code ?  And which state ?

[dreko068]

- This return could not be processed for electronic filing by Illinois because of an issue with one or more of the pieces of information used to validate the signature: IL PIN, Prior Year AGI, Driver's License or State ID Number
 - Please review and correct the Primary taxpayer's signature requirements. At least one of the following signature fields must be present and valid on the Dept. Of Revenue's file: IL PIN, Prior Year AGI, Driver's License or State ID Number.
Illinois it also want let me post numbers of this error

[dreko068]

- This return could not be processed for electronic filing by Illinois because of an issue with one or more of the pieces of information used to validate the signature: IL PIN, Prior Year AGI, Driver's License or State ID Number
 - Please review and correct the Primary taxpayer's signature requirements. At least one of the following signature fields must be present and valid on the Dept. Of Revenue's file: IL PIN, Prior Year AGI, Driver's License or State ID Number.
Illinois it also want let me post numbers of this error

[Critter · Accepted solution]

IL is pretty strict on their efiling rules  ... if you don't have a correct entry for the validation or they won't accept it then the only thing you can do is mail in the return. 

[dreko068]

Ok my federal was approved but state was denied but I owe them a few hundred dollars so will they just take it out of my federal?

[Critter]

No ... when you mail in the return you should send them the payment. In the FILE tab choose to mail in the return and to send a check.  That way the correct paperwork & instructions will be presented in the PDF of the return.

Good news is you have until 4/17/18 to file the return so your refund from the feds should be there in plenty of time.

[Cbranch48]

It still keeps getting rejected even when it fixes it

[njcomet]

But for NYS, it says if you used software to prepare the return, you must e-file?  But NYS keeps getting rejected when i try to file.  The Federal and NJ went through exile no problem?