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What’s the telephone number for help.

 
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5 Replies
ChondelLO
Intuit Alumni

What’s the telephone number for help.

For help with getting connected to the right person, please click the link below.

 

What is the TurboTax phone number?

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gusk3537
New Member

What’s the telephone number for help.

Hello !

 

I need to speak with someone.  I'm e-filing my tax return through TurboTax.  I had the same problem last year.  When I provide the information for credit card charges for the State return, the page of the screen is very magnified.  Thus the "continue" button is below the screen, and the elevator can not go further down.  I have reduced the size if the screen to 67% but the information page continued to come up on the screen well over 100%.  HELP.

 

Bernard Kueny

EbonyA
Intuit Alumni

What’s the telephone number for help.

Please contact support for assistance with this issue; the contact details can be found here.

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What’s the telephone number for help.

my tax return has been rejected 2 times due to the AGI not matching the IRS information.

The paper copy of the tax return matches the AGI on the final efile process.

 

MayaD
Expert Alumni

What’s the telephone number for help.

Here are a few other possible reasons why you’re still getting an e-file reject. If you:

 

  • Filed late last year after mid-November or your return was processed after that time—try entering 0.
  • Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A)
  • Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more, and down when it’s 49 cents or less.
  • Filed with your spouse last year—you and your spouse have the same 2019 AGI. (Don’t split the AGI amount or enter 0 for one of you)

For more information please check What if I entered the correct AGI and I’m still getting an e-file reject?

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