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What's the email about

I have not received my refumd Refund tracking
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2 Replies

What's the email about

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

LindaS5247
Expert Alumni

What's the email about

As per @DoninGA  above, once you receive confirmation that your federal return has been accepted, you'll be able to start tracking your refund at the IRS Where's My Refund? site.

 

Accepted means your tax return was received and has passed initial inspection, such as correct Social Security number and correctly claimed dependents.

It can take anywhere from a few days to three weeks for your return to go from acceptance to approval. 

 

To check your e-file status, sign in to TurboTax, and go to Tax Home (if you're not already there). If you've submitted your return, you'll see a pending, rejected, or accepted status. Click here for more details.

 

The IRS can only help you after more than 21 calendar days have passed.


You can also call the IRS. Make sure to have your return ready when you call for verification purposes. The IRS refund information number is 800-829-1954.

 

To track your state refund, click here for links to your state's Department of Revenue.


Click here for additional information on tracking an income tax refund.

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