What price increase is coming February 28, 2023? Just got an email saying we should print or file by then. We aren’t ready to do so.

[VolvoGirl]

This is from the Online page.  Orange banner at top says Feb 28.  But you have the Desktop program.

https://turbotax.intuit.com/personal-taxes/online/ 

[VolvoGirl]

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@sudiki wrote:

" Oh and if you still need to buy the Desktop program. "

what does that mean???

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Some people haven't bought the program yet to do their taxes.  

[sudiki]

I don't recall  getting an email last year or the years before saying I had to pay by xx date or it would go up and I always buy the desktop download.  I should not have to waste my time posting and reading the "whole thread" or anything else for that matter if it doesn't apply to the desktop versions.  They shouldn't even send out a notice to those customers.  All it does is muddy the waters.  They could easily clear things up by stating in the email that it does not apply to the download/desktop version!

[xmasbaby0]

@sudiki Just so you know.....if you use the desktop program the state e-file fee goes from $20 to $25 on March 1.  You can avoid the state e-file fee if you print and mail the state instead.

[SteamTrain]

@sudiki 

I could be wrong...but I don't think they sent out those notices in earlier years....and millions of people (Online users) were PO'd because they got blindsided with no notice......other than being told later that the Online prices always rise 1 March.

Yeah...they need to tailor that notice to be a more complete explanation.

[mrmojorisin]

I had no idea. The $65 I paid last year is now $96. I've got offers to buy it at a "discount" direct for over $100 - and it's any type of package, including the download package.

I don't know whose absurd idea this was - is the demand on March 3 causing you to have a supply shortage of bandwidth?

My family are (temporarily ) all on Turbo Tax. Each of us bought our own package and we've decided that if the prices don't change, we're migrating to the competition by end of next week. We know it's a bit clunkier but the essentials are all the same and once it's all in there, we'll never have to look back. Good luck with your new pricing model.

[mrmojorisin]

I just found the "notice" I was given about the price increase.

"Final day to save up to $40 on your taxes"

That's it. Typical tunnel vision marketing employees. means absolutely nothing to users and the "up to" language immediately implies some type of other service and upsell where you could save $5 or perhaps $40 if you pre-buy something for the next 5 years. Nothing direct which says "prices going up $40 for our products tomorrow" which would actually convey it clearly.

Going up almost 2/3 the entire price of the software is gouging, the type that some companies will extract when a monopoly/oligopoly exists. Perhaps someone might look into that. But nothing will change in time fo this years taxes. If this is the way things shall be, we'll all be gone and won't be looking back by the end of next week. And perhaps we'll take a whole lot more customers with us when they find out.

[kmondrus]

I’m filing for MI and NY.  My e-filed returns for MI were only $20 last month.  The one I filed in March was $25.  I contacted TurboTax and they had no idea why the increase, but based on your response, it seems there was a $5 increase.  I was charged $49 to buy NY.  Is there a charge to e-file NY? It says “except NY”, so does that mean $0? Thanks!

[ChondelLO]

@Kmondrus Yes, you are correct. To e-file your New York State return would be $0. 

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