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What is a Support ID number? Where is it found?

I have the Premier edition, but I need help, and can'g find my Support ID number.
2 Replies

What is a Support ID number? Where is it found?

Not sure what number you are looking for.   Have you already contacted support about your return----did they give you some sort of case number?


To call TurboTax customer support


Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

What is a Support ID number? Where is it found?

Your post indicates that you are using the TurboTax Premier online edition, there is no Support ID required to access TurboTax support.


See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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