turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

We had a problem while saving your return for filing

I got this error after i fixed a missing IP PIN issue. 
 
"Your transmission didn't go through
We could not e-file your return for the following reason:
We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service."
 
I have no Crypto Transactions whatsoever. Any ideas how this can be fixed?




Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies

We had a problem while saving your return for filing

I get the same error and customer service was really no help at all other than saying "would you want to paper file"... um no I wouldn't, what I'd like is for this to be corrected.  I didn't pay money to paper file.

pastalover
Returning Member

We had a problem while saving your return for filing

Same issue here and agreed, I also paid to e-file.

We had a problem while saving your return for filing

I am having the same issue. Trying to get customer service to help. 

CatinaT1
Expert Alumni

We had a problem while saving your return for filing

This was resolved on March 15. 

 

Make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

If you still are not able to solve this, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies