2925536
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Usability: if an entry box has a number in it, and you delete that number, when you return the number is still there. Instead, you have to enter a "0". Poor design.

This is poor design (I am a former dev leader for a large FinServ). Standard practice is that when a user deletes a numeric entry the entry is assumed to be 0.  At the very least TT could ask you "you deleted that, did you mean to make it $0".  I found this situation in the HSA entry form. Before I received my W-2 I must have been playing with the numbers and entered an amount into the personal contribution field. So, after I got my W-2 TT showed that I had put too much money into my HSA because it had both my corporate contribution from my W-2 and the personal amount I had entered (and deleted - I thought).  It took me 15 minutes to find the cause - this usability flaw.  Please address for next year. Thanks. Love the product, otherwise.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question