USAA claims Turbo Tax is free for active duty officers prior to 28FEB2025. Why am I still being charged?

[xmasbaby0]

AFFILIATE DISCOUNT

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/get-turbotax-affi...

MILITARY DISCOUNT

https://turbotax.intuit.com/personal-taxes/online/military-edition.jsp

(There are no military discounts on “Live” versions, the CD/download or on add-on features)

In the My Info section of the program indicate that you are active military.  You must enter a Military W-2 in the Wages & Income section and after completing the W-2 on the screen labeled Let's check for uncommon situations you will need to check the box Active military duty

When you are at the end of preparing your return you should not be charged,

[DoninGA]

If there is a link on the USAA website you have to use that to access TurboTax.

Otherwise, the TurboTax online editions are only free to use if you are active duty or reserves and enlisted ranks  only.

Go to this TurboTax website for active military - https://turbotax.intuit.com/personal-taxes/online/military-edition.jsp