If you are using a paid product, have you paid yet for the state return? Or are you using Free Edition? If you are in a paid product, you can't view/print/download the state return unless the state product fee has been paid.
Try this alternative to get various PDFs from the Print Center inside the return interview. If you haven't paid yet, it will ask you to as you go through the steps. If TurboTax thinks you were finished, it may have closed your interview, so you may have to open the unfiled return interview back up per these steps.
- Log in and if you can't get back to the return interview and it's closed, then at the Tax Home look for a link "Add a State." (you don't really add one. That's just to open your return back up.)
- After the return interview is open, click in the left menu column on TAX TOOLS, then subtab Print Center.
- Then choose "Print, save, view this year's return."
- A subsequent screen should offer some options: "Just my tax returns", or "include government worksheets (optional)", or "include government and TurboTax worksheets (optional.)"
NOTE: Remember all PDF tax documents and tax data files are very sensitive files, since they contain your personal ID info, financial data, and possibly bank account numbers, etc. Be sure to store them safely and securely to guard against computer theft, hacking, etc.
