3121964
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

3833ju
New Member

Uploaded TT for 2023, why is the prog. not allowing me to save changes on a separate file to my desk top. I am using windows microsoft edge

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Uploaded TT for 2023, why is the prog. not allowing me to save changes on a separate file to my desk top. I am using windows microsoft edge

Uploaded TT for 2023, why is the prog. not allowing me to save changes on a separate file to my desk top. I am using windows microsoft edge

Did you buy the Desktop program and install it and activate it?  Or are you asking about the Online web version?  You seem to be using the Online version and not the actual program on your computer.    Try using a different browser.  Microsoft Edge has trouble downloading files from Turbo Tax.   Log out of TurboTax, then switch browsers to Chrome or Firefox.   If you have the Desktop program you don't need to be using a browser at all to work in the program.  

 

I see people all the time that have bought the CD/Download Desktop Software but then somehow ending up using the Online version and didn't know it. If that happened to you, you can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info.  We can tell you how to switch to your program from online.  

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question