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goirish1
Returning Member

updating wages and salaries

using turbo tax deluxe desktop version and there seems to be some glitch both uploading w-2 and with manually updating the data. I get a blank screen.

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3 Replies
DaveF1006
Expert Alumni

updating wages and salaries

 This is a revision to my earlier answer. Some TurboTax Desktop customers are experiencing a blank page when they go to the Wages & Income screen. There is a signup link that is in this Turbo Tax link. 

 

Please select this link and select the box that says signin to get follow-up notifications.

 

@goirish 

 

[ Edited 02/08/22|08:32 PM PST]

 

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ellyok
Returning Member

updating wages and salaries

need help:

 

trouble with updating wages and salaries manually. get a blank page. another user had the same problem there was a link that is no longer available.

 

PattiF
Expert Alumni

updating wages and salaries

This was a suggestion by our awesome Tax Champ @DoninGA and was successful.

 

See if this will help - Save your tax return.  Close the TurboTax program.

 

Right-click on the TurboTax 2021 icon on your computer screen.

Click on Run as Administrator

Start the TurboTax program and continue your tax return.  See if the problem has been resolved.

 

@ellyok 

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